This article explains how to request for additional copy (copies) of your results known as Test Report Form (TRF)  or how to request for your results to be sent to specific Organisations. 


Hard copy of your results will sent to you via courier for free in Ghana or paid if outside Ghana. Contact the Customer Services Team for details.


If you want an additional copy of your result to be issued or sent to any organisation on your behalf then follow the steps below.


Instructions to request for additional TRF


Step-by-step guide


Step 1: Read the additional TRF policy 


Step 2: Complete the appropriate request form


Step 3: Receive auto-response email

  • When your request form is completed and submitted, an auto-response email will be sent to the email address you provided during the request. Wait a few minutes or check your junk or spam folder in case you do not find it in your inbox.


Step 4: Wait for the outcome of your request and next steps

  • When we receive your request, it will be forwarded to the appropriate team for processing
  • Please note that, your request may require payment which is stated on the additional TRF policy page. Make the right payment and share your proof-of-payment for us to complete your request.
  • Kindly note that additional TRF requests take up to 10 working days to complete. Wait for this period before making a follow up.


Please note that your request will be accepted and processed if only the right payment is made and this request form completed.